Feature

Benefit

Previously isolated systems (e.g. complaints, occupational health & safety) can now be consolidated into a single system for greater accessibility and efficiency. Key benefits include a reduction in staff training and system maintenance.

Customisable data entry forms provide control over the information elicited and allow incident collection to be matched to business processes.

Guides users to classify incidents in a detailed, consistent and structured manner.

The incident story is de-constructed into pieces of information via the GRM, which is based on the Reason model of complex system failure. The AIMS HIT-Classification provides structure and detail to incident information, enabling comprehensive analysis to reveal the how and why.

Useful for understanding serious incidents and for special projects aimed at collecting information on particular system flaws. During data entry for the targeted incident, users are prompted to answer (classify) specific and detailed questions.

Provides greater relevance and specificity for incidents arising in specialised health care settings, e.g. anaesthesia, obstetrics (maternal and foetal), etc.

Enables comparison between like organisations and services with consistency, while maintaining patient and notifier privacy.

Guides user in the creation of a wide array of reports.

Reports can be printed in groups or batches and distributed via e-mail or compiled into other reports.

Conceals sensitive patient and notifier information where necessary, while also providing data access.

Tracks changes made to incident reports to prevent data tampering or confusion.

Provides alerts and workflow processes (user defined) to be initiated following notification of selected incidents.

User defined matrix (up to 10x10) providing a systematic method of risk categorisation to determine severity. Default is set to AS/NZS 4360:1999 risk management standard.

A tool for risk assessment data capture and subsequent analysis and input to a risk register.